Mediastream Techs2Go

Mediastream Techs2Go also offers MyTech Support Program giving you an on call IT department.  MyTech is a low-cost monthly subscription that gives you access to many of the Techs2Go services at no additional cost.  Every MyTech subscriber also receives one free personal technology class at the YMCA each quarter (click here to see class schedule) and a 10% discount on all other services including home theater installation, personal computer set-up and more. 

Troubleshooting & Repair

Set-Up & Preventative Maintenance

Specialty Options - Home Theaters and more

Techs2Go
MyTech Support Program

Anti-Virus & Anti-Spyware Setup*

Techs2Go virus and spyware removal is the best! We will successfully remove viruses and/or spyware from your computer while protecting your computer's contents plus you will get a free virus scanner & spyware scanner installed. Have more than one computer needing spyware or virus removal? We'll handle additional computers for $29.99 each. Included in MyTech Support Program.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$69.99 $79.99 $99.99 $129.99

Diagnostic Service*

Got problems? Not sure of the fix? Techs2Go will perform a diagnostic exam and provide recommendations. Whether your system won't boot, has a virus or if you've just been left scratching your head, we can figure it out! All diagnostic charges are credited back should we perform the service to fix your problem!
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
included - $19.99 $39.99

Email Support*

Techs2Go will eliminate Outlook or other email program headaches. We will troubleshoot the problems you are experiencing, provide training on utilizing email programs and ensure that your email account is properly configured. You'll be connected and working again in no time.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - $69.99

Printer/Other Device (Fax, Scanner, etc.) *

Printer or other device acting up? We'll walk you through this over the phone or we'll be happy to come to you and get it done!
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 N/A $49.99

Computer Hardware Repair

Do you need a new motherboard? Other hardware repairs? Techs2Go will provide an estimated cost of hardware repair prior to beginning work on your machine. This sort of repair can only be handled on a drop-off or at home basis. Parts are extra and estimates will be provided.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
N/A N/A $69.99
plus Parts
$99.99
plus Parts

Data Recovery

If your system will not boot or load windows, this option is available for you to recover your data. Techs2Go will utilize our expertise to recover your data. You only pay the full amount if we are successful! Software related recovery only. Price does not include hardware repair or replacement.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - $39.99
to try $129.99
to success
-

Data Back-Up

Have a new external hard drive? Worried about losing all those precious digital photos? It's time to get the peace of mind that backing up your data will provide! Techs2Go will copy all or specified data from a working computer on to any media you provide (external hard drive is recommended). 
Does not include servers.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - $69.99 $99.99

System Restore (Windows or Factory) - Windows system restore service may be performed on-site, over the phone, or on-line. Factory restore option is available only on-site.

If you can't boot up or your system just keeps crashing, it probably needs a system restore. Techs2Go techs can restore your system even if you do not have your original restore CD's. Techs2Go will ONLY FORMAT your system if it is 100% necessary and will ALWAYS ask first. Upon a format, Techs2Go will restore all system drivers. Data recovery is extra. Windows system restore may be performed over the phone, online or at home. Factory restore option is available only at home.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - $99.99 $129.99

System Restore (Windows or Factory) + Data Recovery

If your system must be formatted, and you want to keep your data, use this option.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - $149.99 $179.99



Troubleshooting & Repair

Set-Up & Preventative Maintenance

Specialty Options - Home Theaters and more

Techs2Go
Set-Up & Preventative Maintenance
Printer/Other devices (scanners, fax machines)*

Have a new printer, fax or scanner? Leave the set-up to us! We'll have you up and running in no time. One time set-up connection to your local machine or network. 
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - $49.99

Anti-Virus & Anti-Spyware Setup*

Install antivirus and antispyware software with current definitions and updates. (Excludes removal of existing infections - see Virus & Spyware Removal if you are currently infected).
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 $69.99 $99.99

New Computer Consultation*

Wondering what to look for in a new computer?  How much technology do you need to pay for?  How much memory do you need? Techs2Go will talk you through the options and issues in this decision based on the way you use your computer and the steps you should consider before making this major investment.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - -

Computer Tune-Up*

You take your car in for regular maintenance and tune-ups. Have you forgotten about your computers? A Techs2Go Tune-Up includes system updates, startup and shut down optimization, installation of  Windows updates, taskbar cleanup, emptying of cache, removal of temporary files, and also removal of unnecessary software or program. Your computer's performance will be faster and more efficient!  
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 $69.99 $99.99

Smart Device Configuration*

Synchronize your mobile device with your PC at home! We can setup your smart phone, iPhone, PDA etc. to sync with your contacts in Microsoft Outlook.
Online /Phone Inc 3 months of Related Support Drop-Off In-Home
$39.99 $49.99 N/A $99.99

Security*

Enable basic security functions including anti-phishing and pop-up blocking activation within Internet Explorer, Remove any unwanted program, set up desired user accounts.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 - $59.99 X

Software Install*

Installation of a software title not exceeding one hour. After one hour or installation of a second title, an additional base charge will be compounded. Software must be provided by the user, must be genuine, and must contain all required licenses.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 - $59.99 X

Email Setup*

Setup, configure, or create email account.
(Rate is per email alias).
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 - $69.99 X

Hardware Install*

New network video card? Let us install it for you. Not only will we install the drivers, we will test the device for errors! We can install modems, network cards, RAM, Optical drives, hard drives, video cards, sound cards & More! This also includes installation of PCMCIA or wireless cards into Laptops!  Does not include parts or additional equipment. Quotes will always be submitted to you for your authorization before any new equipment is purchased or replacement made.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - $69.99
Plus Parts
$99.99
Plus Parts

Computer Setup

Physical set up of one computer in your home. This will include the set-up of monitor, keyboard, mouse and speakers. Techs2Go will organize your cords and cabling with your cable ties. (not included). We will also configure your computer to access your internet provider (if available).
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 N/A $99.99

Online Backup- *** prices included are for moving data from one PC to another

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - -

Home Backup *** prices included are for moving data from one PC to another

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - -

Home Networking - Our home network setup will ensure your network is properly connected and fully functioning.

Home networks are growing with leaps and bounds!  If you have or would like to have wireless functionality at home, we can do that!  With wireless technology, you can have 3+ computers on the same high speed internet connection, at the same time! You can even share one printer with multiple computers at home. Use your laptop anywhere in the house! Finally, we can secure it so only you and your family can access your home network.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $99.99


Troubleshooting & Repair

Set-Up & Preventative Maintenance

Specialty Options - Home Theaters and more

Techs2Go
Specialty Options - Home Theaters and more
Digital Camera Setup*

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - -

Digital Frame Setup*

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - -

MP3 Player or iPod Setup*

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$39.99 $49.99 - -

Home Theater Consultation (consultation rate is waived if you purchase recommended installation services)

Getting ready to purchase a new television or home theater? It's not as simple as it used to be. Let our experts help you think through the choices before you're standing in front of that commissioned sales person! We'll help you understand what would best fit your needs. Plus, after you've made your selection, we can install your sound components and television (priced separately). 
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $34.95

TV Mounting

Mounting of flat screen television on most surfaces.
Online /Phone Inc 3 months of Related Support Drop-Off In-Home
- - - $150.00

TV and Video Setup

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $99.99

Speaker Install 

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $59.99

Home Theater Install 

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $299.99

Xbox 360, Wii, PS2, etc.. Setup

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Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
- - - $49.99

Express Service 

Need Techs2Go sooner than our scheduling will allow? Express service is available for an additional charge.
Online /Phone Inc 3 months of
Related Support
Drop-Off In-Home
$49.99 - $49.99 $49.99



        Mediastream Offices at: 126 Havanna Avenue, Waycross, Georgia 31501
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