Contact Us
If you are experiencing difficulties
with your cable service after hours, please call our office
telephone number at 912 283 2332. For your convenience,
representatives are available to receive your call and contact the
Mediastream
on-call
technician as needed. For billing questions or to add new
services, we do ask that you call to speak to one of our customer
service experts during regular business hours.
For Customer Service or Billing
Issues:
The
Mediastream
lobby
is open Monday – Friday 9 am – 4:30 pm.
See
below for extended Customer Service Hotline hours Monday –
Saturday.
Expanded Customer Service HOTLINE
Hours!
Have a billing question?
Want to add a new service?
Our Customer Service hotline is now available
Monday - Friday 8:30am - 7:00pm
Saturday 9:00am - 1:00pm
As always, you can call with technical support questions anytime
of the day or night with our 24-hours Technical Support hotline.
For Technical Issues:
24
/ 7 Technical
Support Based Right Here in Waycross
For questions or concerns related to Closed Captioning services,
please contact Mediastream
through
one of the following ways:
Email:
closedcaption@mediastreamga.com
24
hour technical support phone number: 912-283-2332 option 2
Person of primary responsibility for captioning issues: Mike
Kellish, Director of Technical Operations
Could
you be paying too much for phone service?
Call or email today to find out how much you could save with Mediastream
Phone!
We are located at:
126 Havanna Avenue
,
Waycross
,
Georgia
31501
If you’ve been unable to resolve
your concerns by contacting the staff above, please contact our
General Manager, Mike Jury at mikejury@mediastreamga.com.
For a personal message from our
General Manager, click here
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